Value chain design is currently emerging as the key source of competitive advantage at both the firm and industry level. Diagnostic takes into account surrounding costs and factors when considering individual businesses and their sustainability and aims to maximise the community’s ‘share of the pie’.


SCM solutions tend to be categorised as either process oriented or transaction oriented. The process oriented solutions view the whole design of the supply chain as a highly flexible system and that superior supply chain management is best focused on process planning to take advantage of new technologies [an important one of which is radio frequency identification (RFID)], new work practices, new markets and changing client preferences.


In contrast, the transaction solution tends to focus more on reducing costs or increasing value from an existing supply chain by collecting, analysing and sharing information across all supply chain activities with the aim of improving coordination through what is termed Enterprise Resource Planning (ERP). Client Relationship Management (CRM), gives more attention to intangibles such as keeping clients happy, all the time. In reality these competing categories are not so different.

What Can We do For Your Organisation?

  • Value chain concept development and planning
  • Value chain identification, preparation and design
  • Value chain mapping and activity based costing
  • Value chain requirements definition and system executions


Our Approach to Value Chain Design

  • Plan. Start with a strategy for managing the resources needed to meet your client’s requirements. [We are now working on the requirements stage for RFID applications in new animal products – that is, those livestock industries outside the mainstream].We are using Activity Based Costing for the planning phase.
  • Source. Select suppliers or combinations of suppliers that can meet client requirements.
  • Process. Schedule all those activities necessary for production, quality control, testing, packaging and preparing for delivery.
  • Deliver. In the most efficient way possible with expert logistics.
  • Return of defective goods and management of client relationships.
  • ROI. The bottom line is achieving a competitive return on investments in improved supply chain management systems.